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"Customer Happiness is our # 1 Priority!"
We promise three things: everyday low
prices, unsurpassed customer service, and fast shipping.
LOWEST PRICE GUARANTEE: Our prices are
the LOWEST anywhere.
We own the OX PRO Series line of products
- projectors - so you know that we are able to provide the
best possible pricing.
If you find the same item at a lower
price elsewhere, simply tell us, and we will beat the price
by 5%. You can contact us here.
At BestAVStore, we believe that a product
by itself is only the beginning. What you get out of a product
sold on BestAVStore is after sales support and genuinely supportive
customer serivce for the entire life-time of the product.
If you have a technical question, lost a remote control, or
simply have an inquiry about an item not sold on BestAVStore,
we will reach for the skies to solve your problem. Moreover,
BestAVStore specialists are very knowledgeable about our products
that we sell. You can trust us to give you all the information
you need about our products. We have over 100 years of combined
experience in the consumer electronics industry.
BestAVStore strives to sell only quality
products and support it with the best possible customer service.
All our products include:
1 - Free technical and customer support
via toll-free phone and e-mail (8 hours response time) for
the entire life-time of the product you purchased. We are
opened Monday through Sunday, 9:30AM - 5PM (Closed on Statutory
holidays). We are even opened on weekends, so if you have
a pressing question, we are right there to support you, even
on weekends.
2 - Full manufacturer's warranty. Our
warranty program is comprehensive. It includes parts, labor,
and replacement costs (if applicable). You do not need to
pay for anything.
3 - 2-5 business days delivery: get your
item in 2-5 business days, FAST!
4 - 30 day money back guarantee.
5 - And yes, our prices are very competitive
at up to 70% less than retail prices.
We DO NOT:
1 - Bait and switch.
2 - Lie about products being in-stock.
3 - Try to sell accessories by phone
after an order is taken.
Our distinctive trade-mark is our customer
service. Rather than having untrained sales representatives
answer your questions, all our employees are trained to use
just about all the products sold on our website. Therefore,
you receive useful advice from our courteous staff members.
Also, we describe our products in great
detail, not just a few lines. By doing so, we put power into
customers' hands and ulitmately letting them make their best
decision in purchasing BestAVStore products. Of course, if
there are any questions, customers are invited to ask us.
Company
Mission Statement
BestAVStore sells consumer electronics
such as projectors, digital camcorders, and accessories. Our
number priority is to provide excellent customer service.
We go one step higher than satisfaction: we aim to make customers
happy. In order to accomplish this, we think that giving an
honest opinion on purchases as well as keeping employees happy
help in retaining happy customers. At BestAVStore, providing
quality products at great prices, coupled with excellent customer
service, is our mission.
Company
Information
BestAVStore
is owned and operated by Oxygenergy Electronics Inc.. We have
over 100 years in combined experience in the consumer electronics
industry. The company was first established in 1997. We ship
items out daily from our 3,400 sq. feet warehouse, using hi-tech
inventory tracking systems, so you know that your order will
be fulfilled and shipped in a timely manner.
All of our
products have warranties and a money-back gurantee. Moreover,
all products have technical support included, for the entire
life of the product. This level of technical and customer
support is unprecedented in the consumer electronics industry.
BestAVStore will support you all the way.
If you have any questions, please
don't hesitate to contact
us.
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