Currency

The prices shown are in US dollars. If you wish to calculate the exchange rates, please use this website's exchange rates.

Return Policy

It is easy to return items with BestAVStore.com. Before returning the product, it may be possible for us to solve the problem that you have encountered. If not, we can always send you a replacement. Please phone toll-free 1-866-322-6382, 9:30AM - 5PM PST, Monday - Sunday (Closed on Statutory holidays) or e-mail questions@bestavstore.com for technical support. There is a 15% restocking fee for all returns.

You may return any product within 30 days for a refund. Product must be in new condition, without scratches, and include all original accessories. We reserve the right to refuse used returns, or returns missing accessories.

Warranty Policy

If you need to use the North American warranties, you may return it to us for a replacement or for fixing. The warranties cover parts, labor, and replacement costs if necessary, so you are fully covered. Before sending it back to us, please e-mail rma@bestavstore.com for warranty information first.

Technical Support Policy

All customers of bestavstore.com receive technical support via e-mail or web-based chat for the lifetime of the purchased product. Customers receive one-full year's worth of free technical support via toll-free phone.

Shipping Policies

Costs incurred due to refused shipments and returned products, incorrect addresses on original orders (if customer's fault) will be deducted from refunds.

If you gave us an incorrect address, and we shipped to that incorrect address, we cannot ship you another item until we have received the incorrectly shipped item back at our place. Please remember to give us the correct mailing address [which is sometimes different from a billing address]. Also, the extra cost of shipping the item again will be charged to the customer. The item won't be shipped until the extra cost of the shipping charge is paid in full.

Bestavstore.com cannot be held liable for shipping delays or for selling an out-of-stock item. If an item is out-of-stock, the customer will be notified via e-mail. A customer can cancel an unshipped, purchased product at anytime subject to a full refund (shipping included) being issued.

Liability Policies

Bestavstore.com, owned by Oxygenergy Electronics Inc., do not endorse the products sold on www.bestavstore.com . Neither www.bestavstore.com nor Oxygenergy Electronics Inc., nor its employees, associates, affiliates, owners, managers or agents are not liable for the accuracy and representations of the products sold on www.bestavstore.com . Bestavstore.com, Oxygenergy Electronics, its owners, its employees, and consultants are not liable for any incidental, punitive, consequential, direct, indirect, special, exemplary, or purposeful damages (include loss of profit, data, or use) caused by products sold on www.bestavstore.com. Bestavstore.com is not responsible for typographical errors in the www.bestavstore.com website. bestavstore.com and Oxygenergy Electronics Inc. are operated in British Columbia and is subject to the laws of the province [of British Columbia] and the country of Canada.